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Human Resources Administrator (HR) - Hybrid Working

Job Introduction

If you are looking to enhance your career in HR this could be the role for you.  Reporting to the HR Business Partner, this role will support the HR Team to deliver a strategic HR function operating across a number of Children's Residential Services.  This role is based in Penrith with a hybrid working from home option available.  

You will be responsible for ensuring that the administration and coordination of the People strategy is delivered effectively and efficiently.   A key deliverable is to make sure that our employees, at all levels, receive the service and response required from an added value HR function. 

This role is an integral part of our HR and People Team, where we are truly able to make a difference to our functional partners and ultimately the Children who come to A Wilderness Way.  

Main Responsibility

Provide administrative support across the HR team by ensuring excellent record-keeping, reporting and timely completion of tasks, including, but not limited to:

Starter and leaver administration, including updating employee benefits providers to ensure changes are notified in a timely way;

Inputting changes to terms and conditions and other payroll impacting data as required;

Monitoring recording of absences; probation forms; performance reviews etc; and proactively work with Managers to address gaps and provide the HRBPs / HR Officer with reports of missing information on a weekly basis to support escalation;

Supporting HR team colleagues to build and maintain comprehensive case files relating to employee relations issues, ensuring the HRIS case file holds relevant information in a logical and indexed fashion; maintaining a live chronology where necessary;

Producing standard employment documentation such as contracts of employment; change to terms and conditions letters; salary review letters etc

Conducting a regular audit cycle of the information held on the HR system and updating missing or incorrect information (e.g. notice periods) and regularly checking new starter information for accuracy, correcting any errors found

Participate in responding to queries submitted to the HR Inbox and via telephone or face to face within agreed timeframes, and support the HR team, and Managers to resolve employee queries

Administer our employment referencing process, escalating to the HRBP if there are safeguarding concerns

Opportunity to get involved in key HR Projects aligned with our People Strategy and Plans.  

The Ideal Candidate

We are ideally looking for someone who has worked in a HR function previously as this is a fantastic opportunity for progression.  Ideally, you will have basic knowledge of UK legislation relevant to employment documentation and good HR practice.    You will have an understanding of the importance of excellent housekeeping practices in a HR context and ensure high standards are maintained at all times.  

Its important to have a curious mind and be aware of any implications this role has on other key stakeholders.

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland as we follow safer recruitment processes. We are an equal opportunities employer.

Package Description

Up to £26,000 full time​ Hybrid Working 

Other benefits include:

  • Hybrid Working at our Penrith offices
  • 33 Days Holiday Per Annum 
  • Life Assurance 
  • Health Cash Plan 
  • A 24/7 employee assistance and counselling programme
  • Wilderness Heroes Recognition Scheme 

About the Company

AWW is one of the UK’s leading specialist providers of residential care for children who have suffered trauma and adversity.

We provide compassionate, nurturing care for children who are in crisis and have complex needs, supporting them to move from a difficult past to a brighter future.

Our homes are located in the peaceful and inspirational countryside of Cumbria, Northumbria, the Yorkshire Dales National Park and southern Scotland. Here, children experience safety and stability, as well as our renowned spirit of adventure and challenge: the ‘Wilderness Way’. With our support, children are able to thrive.

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