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Registered Service Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

We have a exceptional opportunity for a Registered Service Manager to lead in a pioneering role under the new Multi-Building Registration Ofsted Policy Guidance. This rare opportunity will truly help to forge a new path in the children's residential sector and we will be the first Private Provider in England to be registered under this new MBR operating model.  

As a Registered Service Manager, working with A Wilderness Way offers you the opportunity to truly make a difference to children’s lives. Our offer, which has evolved over time, is now high intensity assessment-based care, with the desired outcome of successful transition into permanency.  Our focus for care and education is on stability and safety, health and wellbeing, relationships and preparing for independence and living in the wider world.

Main Responsibility

Reporting to the Operations Manager and with the support of a Deputy/Assistant Manager, you will effectively and efficiently manage a Multi-Building Registration which accommodates 4 children in 4 separate homes within a local area. You will be responsible for the leadership, management and operation of this service, supporting children who predominantly are with us for a period of around 4 months, where the aim is to support both the child and their external team to move towards achieving the goals on their permanency plan.

The Registered Service Manager will set the operational direction and organise the effective running of the service to meet its Statement of Purpose.

Through your positive outlook and ability to see beyond behaviours, this role will reward your hard work through the positive outcomes that we achieve for our children during their time with us. A significant number of children move on from AWW to some level of permanency, whether that be foster care, a ‘step down’ provision or back to their family environment.  

You will be accountable for:
• The progress and development of the children we look after
• The development of the service in line with its Statement of Purpose
• The admissions and transition of children in your care
• Placement objective planning and ensuring that these objectives are being met by your teams
• Communication and collaboration with all external stakeholders
• Leadership and management and effectively facilitating the cycle of care. Ensuring that our care colleagues are the best that they can be whilst supporting our children to thrive.  

You will ensure effective delivery of the main responsibilities of a Registered Manager of a Children's Home.

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, as we follow safer recruitment processes. We are an equal opportunities employer with a commitment to safeguarding children.  Please be advised that proof of identity will be required at interview stage.

The Ideal Candidate

You will have extensive experience managing a team of support workers and carrying out effective supervisions, and you will thrive on their development.  With an in-depth knowledge of the SCCIF and Children's Home Regulations and Quality Standards, ideally you will have achieved your Level 5 Leadership and Management Diploma although support can be provided to you.  You must have at least 12 months managing a Residential Children's Home and be able to meet the requirements to successfully pass a 'fit persons' interview with Ofsted as a requirement for this role.  

We are looking for people who: 

  • Are creative and passionate about working with children
  • Can teach and train others, whilst giving them support and feedback
  • Want to work towards lifelong outcomes for each individual child
  • Are empathetic, authentic and emotionally intelligent to support the needs of the children in your care and the care colleagues around them.  
  • Can collaborate with and support the team to create an exceptional service
  • Have experience as an Assistant Manager of a large service with high volumes of support workers or as a Registered Manager.  
  • Are passionate about taking our children outside wherever possible and making the most of our beautiful surroundings to challenge and inspire our children
  • Have previous experience of working with children who present with emotional or behavioural difficulties
  • Have experience of managing finances and budget control
  • Understand and can apply the Children’s Home Regulations and Quality Standards and Ofsted SCCIF, and have expert understanding of Safeguarding and Reg 44
  • Full UK driving licence and access to a car.


Package Description

£52,000 plus excellent benefits

Benefits include:

  • Pension scheme
  • Paid holiday
  • Performance bonus based on quality outcomes
  • Private Health Cover
  • A 24/7 employee assistance and counselling programme
  • 'Above and beyond' recognition scheme
  • Full funded training for your CPD and recognised qualifications
  • Employee medical benefit scheme
  • Employee discount scheme
  • Access to employee engagement events
  • Ongoing continuous professional development opportunities

About the Company

AWW is one of the UK’s leading specialist providers of residential care for children who have suffered trauma and adversity.

We provide compassionate, nurturing care for children who are in crisis and have complex needs, supporting them to move from a difficult past to a brighter future.

Our homes are located in the peaceful and inspirational countryside of Cumbria, Northumbria, the Yorkshire Dales National Park and southern Scotland. Here, children experience safety and stability, as well as our renowned spirit of adventure and challenge: the ‘Wilderness Way’. With our support, children are able to thrive.

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